Training that creates a skilled, adaptable and innovative workforce for a more flexible work environment is an essential strategy for corporations competing in the 21st Century – this is good news for the training practitioner.
Back in 2009, the National Center on the Educational Quality of the Workforce (EQW), in conjunction with the Bureau of the Census, completed a national employer survey. The majority of employers, who participated in the survey (57%), reported increasing skill and knowledge for their employees. Let’s review the equation below that shows how profitability and productivity are linked to the training process.
Changing Business Requirements Impact Training
Productivity = Output / Input
Training that is targeted at any of these areas before they become problems can help prevent the input/output productivity imbalance. Trained employees use fewer resources and help achieve greater output – as indicated by measures as repeat business, fewer product returns, less scrap, more good units produced per employee, fewer customer complaints, and increased sales per employee.
For most supervisors and managers, training is a continuous, never-ending responsibility. No matter your employees’ previous experiences, even the most proficient workers are seldom ready to step into a new job, apply new technology, or assimilate information without their manager’s support.
This initial study completed in 2009 is updated on an annual basis using the original research indicators. The original document is found on ERIC. Also watch the findings presented by NCWE.