Companies sell what employees do – whether it’s providing brokerage services, running a machine on an automobile production line or designing a graphic ad campaign. No other resource in organizations will have as positive an impact on company performance and bottom-line as employees who are well-trained. Therefore, management must continuously assess the training needs of the work force.
What must a supervisor deal with?
• New employees with little or no skills
• Employees with obsolete skills
• Transferred employees with skills that do not match their job description
• Present employees with poor or underdeveloped skills
What is the payoff for training?
Benefits to the supervisor:
• Decrease in need for supervision
• Improvement in department performance
• Decrease in operational problems
• Increase in employee respect for supervisor
Benefits to the trainee:
• Increased job performance
• Increased job satisfaction
• Freedom from close supervision
• Increased personal growth and development
• Improved morale
• Increased confidence and self-esteem
• Benefits to the organization:
• Increased productivity
• Decreased operational problems
When presenting management training remember to include the above three benefit statements in the training introduction segment.